For the purpose of the applicable laws, the data controller is Abu Dhabi Future Energy Company PJSC, PO Box 54115, Abu Dhabi, United Arab Emirates.
COLLECTION AND USE OF PERSONAL INFORMATION
We will generally let you know at the time of collection how we intend to use your personal information. Usually, we collect personal information about you which we require to respond to your inquires for payment processing and for the provision of goods and services to you. We also process your personal information where we are required to do so by law, and for the exercise or defence of legal claims. From time to time, we may contact you for research purposes, or to tell you about our special offers and other services in accordance with your contact preferences. Where appropriate, we will obtain your consent to do so. Personal information collected from you may include your name, payment processing information, postal address, email address, landline or mobile telephone number, delivery details as well as other non sensitive personal information. If you use our web sites, we may also collect information about you or your computer when you browse to allow you to use the services available.
PORTAL USAGE AND COOKIES
We will only disclose personal information about you to third parties for processing purposes associated with payment processing, the supply of goods and services, for web site administration, or elsewhere when you have consented to such disclosures, or where such disclosures are required or permitted by law. These third parties we contractually bound only to use personal information to perform the services that we hire them to provide. Unless you have indicated that we may not do so, we may lease or rent your personal information to selected third parties for their postal or telephone marketing use.
TRANSFER OF DATA
The data that we collect from you may be transferred to, and stored at, a destination outside the United Arab Emirates (“UAE”). It may also be processed by staff operating outside the UAE who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We also take measures to ensure that personal information transferred by us outside of the UAE is adequately protected.
MOBILE PHONE CAPTURE
Masdar may from time to time contact you about this product and other relevant Masdar Information products and services. By providing your mobile number you consent to being contacted for direct marketing purposes via voice calls or short message service by Masdar.
SECURITY OF PERSONAL INFORMATION
We use administrative, technical, and physical measures to safeguard personal information against loss, theft and unauthorised uses, access or modifications. Certain areas of our portal may be password protected. If you are a user of our portal and have a password, you can help to preserve your privacy by ensuring that you do not share your password with anyone else.
We take steps to regularly validate the personal information we hold to ensure that the information is accurate and, where necessary, up to date. Information that is no longer required for any valid business purpose, and that we are not required to keep pursuant to any applicable law, will be routinely destroyed by secure means.
MAKING AUTOMATED DECISIONS
We do not ordinarily use personal information for the purposes of automated decision making. However, may do so in order to fulfill compelling obligations imposed by law, in which case we will inform of any such processing and provide you with an opportunity to object.
ACCESS TO PERSONAL INFORMATION
You may access, renew and update personal information that we hold about you by contacting us as detailed below.